Tomás' UX Portfolio

Hi, I'm Tomás

Design Strategist, Lead UX, UX Researcher, Usability Testing Specialist

I have been working at the intersection of design and technology for 12 years. Throughout my career, I have worked in various sectors including government, payments, fintech, privacy, law & compliance, transportation and e-commerce. I have also co-founded and been involved in the launch of startups.

Currently, I'm focused on finishin my master studies. I previously gained valuable experience in supporting grassroots groups at

Open Collective⁠

. Previously, I designed for

CIEB⁠

, a platform for digital inclusion of the public school networks of Brazil. Other past experiences include Head of UX for

Payface⁠

and Senior UX Designer and Researcher for

PSafe⁠

tomas.susemihl@gmail.com

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`Schedule call`⁠
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`Resume`⁠
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`Whatsapp`⁠
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UX Portfolio

Here are some selected cases, from UX Research to plain UX and some UI.

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Rapid Prototyping leading growth: Identity Theft Monitoring for Psafe User Research, Qualitative Research Methods, Quantitative Research Methods, Usability Testing, Android, iOS| Senior Mobile UX Designer @ Psafe | 2018⁠

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Implementing a user-validated redesign of the Open Collective dashboard User Research, Qualitative Research Methods, Usability Testing, Responsive Web, Data Analysis | Senior UX Designer @ Open Collective | 2023⁠

Responsive Experience boosting conversion and accessibility for Quicko User Research, Quantitative Research Methods, Usability Testing, Responsive Web| Senior UX/UI Designer for Quicko | 2019⁠

Usability-Driven Redesign for ConectCar User Research, Rapid Prototyping, AB testing, Android, iOS, Web Responsive | Senior UX/UI Designer for ConectCar | 2017⁠

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B2B Data Compliance Platform from Scratch User Journeys, Information Architecture, Usability Testing, Design System, Web Responsive, Native Mobile | Lead UX/UI Designer for BCompliance | 2021⁠

Leading UX for a Facial Recognition payments startup User Research, Rapid Prototyping, Customer Journey, AB testing, Android, iOS | Head of UX @ Payface | 2020⁠

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Simplifying the Arbitration Process: Ejudicate Platform Wireframing, Information Architecture, Rapid Prototyping, Web Responsive | Senior UX/UI Designer for Ejudicate | 2021⁠

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Currently looking for...

I want to find a place where I can apply my extensive experience in UX and Research to drive positive impact, particularly in sectors such as Climate Justice, Agriculture & Agroforestry, Web3, Regenerative orgs, Human Rights, Health, Maps, or explore new areas of knowledge.

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🌞 Available for full-time work. 🌎 I am at GMT-3 Timezone, and have been working with folks from US, Europe, India to NZ.

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I'm available to start!

Key Skills

User Research, Usability Testing, Rapid Prototyping, Desk Research, Moderated and Unmoderated Research, Design Thinking, Design Sprint, Shape Up (Basecamp model), Data Analysis, Looker, Lookback, Excalidraw and Figma.

Languages

Fluent English, Intermediate Spanish, Beginner German, Native Portuguese

More about me

Articles & Links

`Thoughts about the UX Process What happens in between the people using a product, the team making it and the meanings we create along the road. tomsusemihl.webflow.io`⁠
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UX and Responsibility to Others: A Necessary Round If you don't want to know the experience of others, your work will be limited. An urge for practicing responsible design, everyday. tomsusemihl.webflow.io⁠

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Identity Theft Monitoring: From Research to Growth A bit about the process of UX Research, Incremental builds, and Subscription growth. tomsusemihl.webflow.io⁠

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Dribbble⁠

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Twitter⁠

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Medium⁠

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Let's start a conversation 💬

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`tomas.susemihl@gmail.com`⁠
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Resume

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Cover Letter

I have over 12 years of experience working with startups and agencies. I led UX Research at Open Collective, conducting in-depth user research that yielded a 20% increase in user satisfaction scores. The insights gathered drove the design of a sophisticated dashboard, resulting in a 15% improvement in task completion rates. This customized dashboard for a transparent and secure payment system contributed to a 25% reduction in average user session duration, ultimately saving users valuable time on the platform. I’ve served as the Head of UX at Payface leading a team of 3, implemented streamlined design processes, reducing project timelines by 20% while maintaining a high standard of quality, with an accessible design system, led the design for successful product launches, contributing to a 10% increase in user adoption and achieving industry recognition. Served as UX Designer and Researcher for PSafe, where I identified a demand for subscription-based privacy protection and conceptualized an Identity Theft product using low-fidelity prototypes and rigorous usability testing, that combined with a successful 7-day trial strategy, resulted in a 30% increase in subscriptions within three months. Expanded the product to iOS and B2B SaaS, contributing to an overall business growth of 20% in revenue.

Additionally, I have extensive experience as a UX Consultant, designing and growing multiple companies from inception. In my recent roles, I have been working with international clients, managing strategies, and consistently delivering user-driven results.

I look forward to discussing these ideas further. tomas.susemihl@gmail.com